✅ Get ICHRA Certified with ICHRA Academy™

Confidently implement ICHRAs with this exclusive course designed for brokers.

How Does Teladoc Work?

Connecting with a doctor through Teladoc is designed to be as simple and convenient as possible. With just a few clicks, you can access quality healthcare from licensed professionals wherever you are, whenever you need it. Teladoc brings medical care to your fingertips, whether it’s for non-emergency concerns, mental health support, or everyday health advice. Say goodbye to long waits and limited office hours—Teladoc makes it easy to get the care you need, on your terms. Teladoc’s process is designed to simplify every step, so you can focus on your health, not logistics.

1. Request a Visit

Teladoc makes requesting a visit simple and flexible, with care available 24/7, every day of the year. Whether through the Teladoc website, mobile app, or a phone call, you can connect with a doctor at your convenience. Choose the type of visit that suits you best:

Video Visit

If you prefer a face-to-face experience, select this option to connect with a doctor through a video call.

Phone Visit

For those who are more comfortable or find it easier to talk by phone, this option lets you skip the video.

Scheduling Options

You can pick a time that works for your schedule or choose ‘as soon as possible’ for quick access to immediate care.

2. Nationwide Network of Professionals

Teladoc connects you to a nationwide network of licensed healthcare professionals, ensuring you receive high-quality care tailored to your specific needs and location. When you request a visit, Teladoc will pair you with a U.S. board-certified physician, dermatologist, or therapist who is licensed in your state. This state-specific licensing ensures your doctor understands any regional health considerations and can provide the most relevant care.

Before your consultation, the doctor will review your medical history, including past conditions, medications, allergies, and family health background. This thorough review helps them offer personalized, informed care from the very first visit so you can feel confident you’re receiving the best support possible.

3. Consultation with the Doctor

During your Teladoc consultation, you’ll have all the time you need—there are no time limits, so you can ask questions and discuss your concerns without feeling rushed. Teladoc’s comprehensive telehealth services allow you to connect with various healthcare professionals based on your needs:

Physicians

For non-emergency conditions like cold and flu symptoms, bronchitis, allergies, pink eye, and more.

Dermatologists

For a wide range of skin concerns, including acne, rashes, infections, abrasions, and moles or warts.

Therapists

For mental health support with issues such as stress and anxiety, depression, addiction, domestic abuse, grief counseling, and more.

4. Prescription and Follow-Up

If your consultation results in a prescription, Teladoc makes it easy to get the medication you need. The doctor can send your prescription directly to the pharmacy of your choice so you can begin treatment promptly and conveniently.

For continuity of care, you have the option to share your Teladoc visit summary with your primary care physician. This helps ensure that your full medical team stays up-to-date on your treatment plan, contributing to seamless and coordinated care.

Your Health, Made Simple With Teladoc

Teladoc makes accessing quality healthcare straightforward and flexible, providing expert medical support right when you need it. From easy scheduling and tailored consultations to prescription services and seamless care coordination, Teladoc empowers you to take charge of your health with confidence and convenience.

To learn more about Teladoc, reach out to the Remodel Health team!