Features
Remodel Health
Thatch
When was the company founded?
Remodel Health started in 2015.
Thatch began in 2021.
Where is the company headquartered?
Remodel Health is based in Indianapolis, IN, with additional employees located remotely throughout the U.S.
Thatch is based in San Francisco, CA, and has both remote workers across the country and an office in New York.
How large is the team?
Remodel Health has the largest headcount of any ICHRA administrator, with more than 200 employees.
According to Zoominfo, Thatch has 125 employees.
What employer sizes does the company serve?
Remodel Health serves small to enterprise businesses, with their largest client employing more than 1,000 eligible employees. The Remodel Health brand focuses on helping applicable large employers (ALEs) and enterprise organizations, while its PeopleKeep brand specializes in small to midsize businesses.
Thatch supports small to enterprise businesses.
How many states does the platform operate in?
Remodel Health’s ICHRA administration is available in all 50 states.
Thatch’s ICHRA administration is available in all 50 states.
Does the platform offer virtual and in-person education sessions?
Yes. Remodel Health provides virtual or in-person personalized launch sessions, employee education, and training resources. All ICHRA+ plans come with white-glove support.
According to their pricing page, Thatch provides implementation support for ALEs.
Does the company provide in-house, licensed enrollment support?
Yes. Remodel Health’s in-house and licensed advisors help employees nationwide compare and enroll in qualified off-exchange health plans.
Yes. Licensed agents are available for enrollment support in all 50 states.
Are off-exchange plans supported?
Yes.
Yes.
Does the platform include an integrated health plan shopping experience?
Yes. Remodel Health members can compare health plans by carrier, metal level, price, provider network, HSA eligibility, and more.
Yes. Thatch’s dashboard allows for real-time plan selection and budgeting.
Are Medicare enrollment specialists available in-house?
Yes. Remodel Health’s in-house licensed specialists assist employees and family members with Medicare enrollment.
No. Thatch supports employees in Medicare enrollment through a third-party service called Chapter.
Is there in-house, ongoing member support?
Yes. Remodel Health’s year-round customer success team provides compliance check-ins, troubleshooting, and renewal support. They are available via chat, email, and phone.
Yes. Ongoing member and HR support from Thatch are available via chat, email, and phone.
Does the company help employees with managing medical claims?
Yes.
Yes.
Is a dedicated account or client success manager assigned?
Yes. All Remodel Health ICHRA+ customers receive a dedicated account manager, customer success representative, and launch coordinator.
Thatch’s dedicated client success managers are only for employers with 50 or more eligible employees.
Are health insurance premium payments automated and sent directly to carriers?
Yes. Remodel Health’s automatic payment system processes payments with over 99% accuracy, backed by FDIC-insured overdraft protection.
Yes. Thatch supports automated direct carrier payments.
Are safeguards in place to prevent coverage gaps during mid-year premium changes?
Yes. Remodel Health has built-in protections to ensure employees have continued coverage during rate changes.
No.
Are detailed payroll reports provided for enrolled employees?
Yes, Remodel Health provides detailed payroll reports.
Yes, Thatch provides detailed payroll reports.
Is onboarding and renewal support with contribution and plan design recommendations included?
Yes.
Yes.
What support channels are available?
Chat, email, and phone support are available. Organizations also have a dedicated account manager they can reach out to.
Clients can reach out to them 24/7 via chat, email, and phone support.
How is broker compensation structured?
Remodel Health uses a flexible recurring revenue-sharing model. The broker can choose their own per employee, per month (PEPM) rate.
Thatch offers a standard PEPM commission rate.
Is there formal training or education for brokers?
Yes. Brokers can take Remodel Health’s proprietary online ICHRA Academy course to further their education and receive their ICHRA certification. They can also attend Remodel Health's annual AIM Conference and attend live sessions about ICHRA.
Thatch co-created a free course with Out-Of-Pocket that brokers can take to learn more about the ICHRA.
Is there a dedicated quoting platform for brokers?
Yes. Remodel Health has a new comprehensive quoting platform for brokers with customizable dashboards.
Yes. Thatch offers an administrative platform that each broker can customize to suit their needs.
Is there a dedicated administrative platform for employers?
Yes. Remodel Health offers an all-in-one benefits management platform, featuring employer dashboards and plan setup tools.
Yes. Thatch provides an HR-focused dashboard with compliance and automation features.
Does the company provide full compliance support?
Yes. Remodel Health handles all ICHRA compliance and tax documentation for the employer. This includes providing data and guidance for 1094/1095 reporting, PCORI fees (including filled-out Form 720s), and Medicare. Compliance support is included in all ICHRA+ plans.
Yes. Thatch supports ICHRA compliance and tax documentation for the employer.
Are ACA affordability checks built into the platform?
Yes. Plus, Remodel Health guides employers and brokers through the setup process, including working with you to create the right budget and contribution.
Yes. Thatch doesn’t allow employers to choose an ICHRA allowance that’s under the federal guidelines.
Does the vendor supply legal plan documents and ICHRA notices?
Yes.
Yes.
Is 1094/1095 reporting support provided?
Yes.
Yes.
Are PCORI and Form 720 reporting supported?
Yes.
Yes.
Are payroll and HRIS integrations available?
Yes. Direct payroll integrations are available from ADP, UKG, and Paylocity. There are also more than 200 other payroll and HRIS integrations available through Finch with Remodel Health.
Yes. Thatch supports integration with several payroll providers.
Does the platform provide HRA/ICHRA solutions for different employer sizes?
Yes. Remodel Health’s PeopleKeep product is best suited for small to mid-sized businesses enrolling in a health benefit for the first time. Remodel Health’s ICHRA+® administration solution is best suited for applicable large employers (ALEs) transitioning from group coverage or expanding their business. Through PeopleKeep, Remodel also supports QSEHRA and GCHRA administration.
Yes.
Does the company host industry events or provide educational leadership?
Yes. Remodel Health hosts the annual AIM ICHRA Conference in Indianapolis, the nation’s leading ICHRA event. They are also a member of the HRA Council.
No. Thatch participates in educational content partnerships but has no proprietary events. They are also a member of the HRA Council.
What data security standards or certifications does the company hold?
Remodel Health is HIPAA, HITRUST, SOC1, and SOC 2 Type II certified.
Thatch is SOC1 and SOC2 compliant.
What is the standard pricing model?
For ICHRA+, there's a variable PEPM, including variable broker compensation. For small businesses with PeopleKeep, Remodel Health’s PeopleKeep ICHRA for new-to-benefits groups is also available at $25 PEPM plus a $50 monthly base fee.
For companies with 1-49 eligible employees: $45 PEPM plus a $50 monthly company compliance fee. For companies with over 50 eligible employees: Custom pricing is available upon request.
