Our Story

Remodel Health is revolutionizing health benefits to resource organizations with missions that matter. We're the nation's most trusted and operationally reliable ICHRA partner. While others focus on software alone, we focus on the infrastructure, quality of service, and connections that truly matter.

Our ever-growing team of professionals is dedicated to helping organizations save money by finding them the best health benefits solution.

Keep reading to learn about our story: how it all started and where we are today.

Remodel Health through the years

See our major milestones.

2015

Remodel Health is founded

2015

Founded by industry experts Scott Lingle and Justin Clements, Remodel Health was born to navigate the post-ACA landscape. We launched with a clear focus: providing the technology and quoting systems brokers needed to transition employers from expensive group plans to sustainable individual health insurance. One of Remodel Health’s first broker partners was GuideCare, started by Austin Lehman.

2015
2016

Obtaining our first customers

2016

In 2016, Remodel Health obtained its first loyal customers, Crossroads Church of Avon and Eckhart & Company. Our expert team helped them solve their unsustainable costs through a more resilient model, enabling their organizations to flourish.

2016
2017

The $1M milestone

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In 2017, Remodel Health and GuideCare hosted a huge party with dozens of churches and pastors to celebrate Indiana churches saving $1 million annually. As a result, $1 million was funneled back into local Christian churches and ministries. Soon after, Remodel Health acquired GuideCare, its top-performing broker, and brought on Austin Lehman to lead the company as CEO.

2017
2018

Remodel Health partners with Brotherhood Mutual

In 2018, Remodel Health formed an official partnership with Brotherhood Mutual, a 100-year-old property and casualty insurance company that serves 60,000+ churches. As a result, Brotherhood Mutual leveraged Remodel Health’s benefits platform as their health benefits solution to continue serving many more.

2018
2019

Remodel Health launches its Shopping and Enrollment platform

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In 2019, Remodel Health launched its Shopping and Enrollment platform, giving its customers more visibility into their health insurance plans and more opportunities to optimize them. This was the first year that customers could self-service their health benefits online.

2019
2020

Remodel Health obtains its then-largest customer, ICHRA becomes available

 

In 2020, despite the pandemic, we secured our then-largest customer to date. Our state-of-the-art solutions put this organization on a sustainable financial path.

2020 also marked the ICHRA becoming available for organizations.

2020
2021

Remodel Health sees explosive growth, reaches no. 758 on Inc. 5000

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In 2021, Remodel Health made the Inc. 5000 list for the second time, and this time at No. 758. Remodel Health also experienced explosive growth this year, adding more than 2,500 new customers. We made significant enhancements to streamline the onboarding process. We also tightened our process, refined and streamlined our solutions, and invested more in our technology and people.

2021
2022

Remodel Health crosses the 90% retention threshold for the first time

In 2022, Remodel Health experienced its highest retention rate to date, surpassing 90% for the first time. This was able to occur due to our innovative technology, dedicated people, and our mastery of change management.

2022
2023

Remodel Health surpasses $100 million in savings for its customers, launches AIM Conference

2023

In 2023, Remodel Health surpassed $100 million in savings for customers. Top-of-the-line technology solutions, along with a passionate team of professionals dedicated to helping businesses, allowed us to achieve this milestone.

We also hosted our first annual AIM Conference in Indianapolis, the largest and longest-running ICHRA conference.

2023
2024

Remodel Health acquires PeopleKeep, moves to larger office, and raises $100M+ from Oak HC/FT

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In February 2024, Remodel Health acquired PeopleKeep, one of the oldest HRA administration software providers. This created the largest ICHRA provider in the nation, allowing us to offer stability that smaller vendors can't match.

After outgrowing our old space, Remodel Health moved to a new building in mid-2024.

At the end of 2024, Remodel Health raised more than $100 million to continue expanding in the ICHRA market from Oak HC/FT.

2024
2025

The nation's largest and most operationally reliable ICHRA partner

In 2025, Remodel Health solidified its position as the industry's most operationally reliable partner. 2025 marked our largest growth year to date, proving that complex, high-stakes employers are increasingly choosing us as the safer, more proven path. As the only profitable ICHRA vendor at scale, we invested in our people and processes, adding 70+ new team members to surpass 200 total employees. We achieved an industry-leading 99.9% accuracy with automated premium payments, setting a new standard for payment execution.

2025

Revolutionizing health benefits

Remodel Health is leading a fundamental shift in how organizations deliver health benefits. When the federal government introduced ICHRA, many saw it as an experimental alternative to group coverage for small employers. We saw it differently. We saw it as the foundation of a more resilient healthcare system.

By moving away from the unpredictable renewals and one-size-fits-all structure of group insurance, we empower employers to reclaim their budgets while giving employees the freedom to choose their own plans.

2025 was the year we proved that scale and stability are the new requirements for the defined contribution era. As we look toward 2026 and beyond, making the switch to ICHRA requires more than just a platform; it requires a partner capable of executing at the highest level.

Remodel Health is the largest ICHRA administrator by employee headcount and ARR. From our AutoPay systems with industry-leading 99%+ accuracy to white-glove service, we're the most trusted option for brokers and employers. We have the scale, the technology, and the heart to ensure that as your organization grows, your benefits strategy evolves with you.