Upgrade your ICHRA experience with Remodel Health’s ICHRA+® administration solution
If you’re already offering an individual coverage health reimbursement arrangement (ICHRA), you know how valuable it can be for your staff and your wallet. But for many employers and brokers, administrative challenges can ruin the experience.
Many companies implement an ICHRA hoping for smooth sailing, only to encounter compliance hurdles or limited support. When that happens, the solution isn’t abandoning the ICHRA entirely. Instead, you should switch to an ICHRA partner that can help you manage it at scale.
At Remodel Health, we specialize in helping employers and brokers transition from underwhelming ICHRA administrators to a more complete, reliable experience, so your benefit works the way you and your employees deserve.
What struggles do employers and brokers face with other ICHRA vendors?
Your ICHRA’s success heavily depends on the administrator you choose to manage it. When vendors make big promises but lack the right technology or support team, employers and brokers often experience several frustrations:
- Limited employee support during plan selection: Employees are often left to explore the individual market on their own. Without the proper guidance, they may choose plans that don’t meet their needs or aren’t eligible for the ICHRA.
- Complex challenges for HR teams: Administering premium payments or reimbursements, verifying coverage, answering employees’ questions, and managing compliance requirements can quickly overwhelm HR teams if the vendor's system is inefficient or confusing.
- Clunky technology and interfaces. Some platforms say they offer automation but deliver limited or manual processes that slow everything down. This can make what should be a streamlined benefit feel like an administrative burden.
- Ineffective broker partnerships: Brokers want an ICHRA administrator who enhances their role as an advisor — not replaces it. When vendors fail to collaborate or provide visibility into client accounts, it can damage the broker-client relationship.
- Poor employee experience and communication: If employees don’t understand how their benefits work, utilization and satisfaction will decrease. Clear communication, education, and ongoing support are vital for a successful ICHRA rollout.
How Remodel Health eases frustration and makes ICHRA administration simple
At Remodel Health, we built our ICHRA+ solution to solve your biggest challenges and remove the roadblocks that often come with administering an ICHRA. Instead of spending time troubleshooting vendor issues or managing complex processes, employers and brokers can focus on other company goals while we handle the finer details. We’re the largest and most trusted ICHRA administrator at scale.
Deep industry expertise
With more than a decade of experience supporting organizations across the country, Remodel Health understands the challenges employers often face when implementing or switching health benefits. Our team uses that experience to design ICHRA benefits that can support companies with various budgets, workforce demographics, and goals.
Expert white-glove support
From plan design to ongoing administration, Remodel Health clients work with dedicated in-house experts focused on delivering a top-quality ICHRA experience. Our team guides employers and brokers through setup, employee education, and day-to-day management, ensuring your company gets the greatest value from their benefits.
Full-service compliance assistance
While many vendors rely solely on automated tools to fulfill reporting and compliance requirements, Remodel Health combines advanced technology with guidance from licensed experts. This approach helps ensure your benefit remains compliant while providing reliable support if you have questions.
Leaders in the ICHRA space
Remodel Health has been pioneering personalized health benefit strategies long before employers nationwide began widely adopting the ICHRA. Our long history of innovation and expertise allows us to deliver better solutions and smarter strategies that help employers confidently navigate today’s evolving health benefits landscape.
We’re changing the health benefits industry at AIM 2026, the nation’s leading ICHRA event!
AIM 2026: Aligning ICHRA Minds is a premier conference focused on ICHRAs, held May 20–22, 2026, in Indianapolis.
Can you switch ICHRA administrators mid-year?
In many cases, employers can transition to a new ICHRA administrator during the plan year. Unlike traditional group health insurance, which has single carrier contracts, an ICHRA is an employer-funded reimbursement arrangement — it’s not a health insurance plan. This means you’ll typically have more flexibility to change administrative partners if your current vendor isn’t meeting expectations.
However, a midyear transition does require careful planning. Employers must ensure their employees don’t face coverage gaps, payments continue without disruption, and they continue meeting compliance requirements. Employees must also receive advance notification about the upcoming change. That’s where working with an experienced partner matters.
Remodel Health has helped many companies successfully transition from other ICHRA vendors with minimal disruption, even during the plan year. Our team manages the migration process and provides ongoing employee communication so your benefit continues to run smoothly.
Remodel Health’s ICHRA+ administration solution is a step above the rest
At Remodel Health, we know that a good ICHRA benefit requires more than software. You’ll also need support from a partner who’s an expert in administration. Our ICHRA+ platform allows employers to offer tax-free contributions that participating employees can use to buy individual health insurance, giving them the freedom to choose the healthcare plan that best fits their needs. But what sets Remodel Health apart is our combination of innovative technology, full-service support, and a hands-on team that cares.
With Remodel Health, you get:
A dedicated team of experts
Custom benefit design
In-house onboarding support
Health insurance shopping assistance
Reliable premium payments
Full-service compliance management
Members served through ICHRA
Automated premium payments accuracy
Customer revenue retention
Employees, the most of any ICHRA administrator
Read how we’ve helped other organizations elevate their ICHRA experience
Businesses across the country have improved their health benefits package with Remodel Health. So, if you’re nervous about switching from another vendor to us, don’t be! We’re confident we can help you reduce costs while improving the employee experience. But don’t take our word for it; listen to the companies we’ve helped implement a customized ICHRA.
Maximize your ICHRA by partnering with Remodel Health
If you’re an employer or broker who loves the ICHRA but needs better execution of the benefit, switching plan administrators can be the step that changes a frustrating experience into a positive one. With Remodel Health, you’ll not only gain an administrator but a dedicated partner. We’ll work alongside your team to design, launch, and maintain an ICHRA that delivers lasting value for you and your employees.
FAQs
Remodel Health combines advanced technology with a white-glove service model. Our ICHRA+ platform includes licensed benefits advisors who assist employees with plan selection, dedicated account teams for employers and brokers, automated health insurance premium payments, and full compliance support. All these features and more help create a more comprehensive ICHRA experience.
Yes. If your current ICHRA plan administrator isn’t delivering the support, technology, or service you need, you can transition to a new partner. Remodel Health helps employers and brokers evaluate their current setup and create a migration plan to ensure a smooth transition.
No. Employees keep their individual health insurance policies if you choose to switch administrators. Remodel Health carefully manages the transition process to ensure there aren’t any interruptions.
The timeline depends on your organization's size and current setup. However, our implementation team coordinates onboarding, employee data transfers, and staff communication to ensure the process is organized, efficient, and timely.
Yes. Employees have access to licensed benefits advisors who provide one-on-one assistance when comparing and enrolling in individual health insurance plans. This level of guidance helps employees feel secure that they’ve chosen the right coverage and improves overall satisfaction.
Employees can also compare plans on their own through the ICHRA+ platform. Our platform recommends up to three plans, and employees can browse all available options.
Keep in mind that switching ICHRA vendors midyear doesn’t create a special enrollment period (SEP) for employees to enroll in coverage. They’ll have the opportunity to shop for coverage at the end of the plan year.
Absolutely. Remodel Health works alongside brokers as a strategic partner. Our platform and support model improve the broker-client relationship by providing transparency, tools, and expert support that help brokers better serve their clients. Plus, brokers earn a flexible PEPM compensation for every client.
Earning accolades in innovation
Our innovative approach to health benefits through ICHRA has been recognized with numerous awards. Check out our accolades below, which serve as a testament to our commitment to revolutionizing health benefits.
